Business Analyst - Salesforce Marketing Cloud
Что предстоит делать
We are looking for an experienced Business Analyst to join a CRM & marketing automation project focused on Salesforce Marketing Cloud. The role is full‑time, remote and based in the EU. The analyst will gather and analyze business and technical requirements, communicate with clients and internal teams, define project scope, manage stakeholders, prepare BRDs, SRS, user stories and acceptance criteria, analyze business processes and suggest improvements, and participate in UAT and acceptance testing. Candidates must have at least 4 years of Business Analyst experience, hands‑on Salesforce Marketing Cloud knowledge, strong business and system analysis skills, understanding of SDLC, experience with CRM, ERP and third‑party integrations, strong communication and negotiation skills, experience with requirements documentation and UAT, and English B2+ proficiency. Nice to have: enterprise CRM experience, marketing automation knowledge, and experience in international distributed teams.
Что мы ждём от кандидата
- 4+ years of Business Analyst experience
- Hands‑on Salesforce Marketing Cloud experience
- Strong business & system analysis skills
- Understanding of SDLC
- Experience with CRM, ERP, and third‑party integrations
- Strong communication and negotiation skills
- Experience with requirements documentation and UAT
- English B2+
Что предлагаем
- Full-time
- Remote (EU)
О Deffic
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